! -- Important Recall Information for Airframe Pro and Airframe Magnetic -- !
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Products with a Limited Lifetime Warranty*:
- Airframe Pro
- Airframe Magnetic
- Airbase Pro
- Airbase Magnetic
- Airframe+ Leather Edition
*Lifetime Warranty restricted to 30 years in Germany
Products with a Limited 2-Year Warranty:
- Airframe Wireless & Airbase Wireless (& included accessories)
- Stance Compact Tripod (all models)
- Highline Security Leash & Case (all models)
- Groovies Kids Headphones
- Dualtrip Car Charger
- Tripline USB cable (all models)
- Accessory add-ons
**The warranty is non-transferable and covers only the original end purchaser. An original or copy of a sales receipt from the original Kenu Authorized sales retailer is required for warranty claim. This warranty does not cover products purchased through online auction websites. Online sales auction confirmations are NOT accepted for warranty verification.
WARRANTY CLAIM PROCESS:
Within the United States:
- Please email email@example.com with Warranty in the subject line and include the following info:
- Describe the issue/defect with your product.
- Receipt of purchase. If not available, please let us know where you purchased your product.
- A clear image of the defective, including a focused shot of the Kenu logo.
- Your shipping address and email.
Please contact firstname.lastname@example.org for all international warranty claim requests.