Warranty

To register, please email the following information about your purchase to info@kenu.com with Warranty Registration in the subject line to register and receive your 15% discount code.

  1. Name
  2. Preferred email address*
  3. Product purchased*
  4. Date purchased*
  5. Location purchased*

*required

Products with a Limited Lifetime Warranty*:

  • Airframe Pro
  • Airframe Magnetic
  • Airbase Pro
  • Airbase Magnetic
  • Airframe+
  • Airframe
  • Airvue

*Lifetime Warranty restricted to 30 years in Germany

Products with a Limited 2-Year Warranty:

  • Airframe Wireless & Airbase Wireless (& included accessories)
  • Stance Compact Tripod (all models)
  • Airframe+ Leather Edition
  • Highline Security Leash & Case (all models)
  • Groovies Kids Headphones
  • Dualtrip Car Charger
  • Tripline USB cable (all models)
  • Accessory add-ons

Products with a Limited 1-Year Warranty:

  • BingeBank Powerbank

**The warranty is non-transferable and covers only the original end purchaser. An original or copy of a sales receipt from the original Kenu Authorized sales retailer is required for warranty claim. This warranty does not cover products purchased through online auction websites. Online sales auction confirmations are NOT accepted for warranty verification.


WARRANTY CLAIM PROCESS:

  • Please email info@kenu.com with Warranty in the subject line and include a short video by stating your name and showing the issue/defect of your product. Please also send:
    • Receipt of purchase.
    • Your name and shipping address.