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    We guarantee all of our products sold on If you're not completely satisfied, you can return your item(s) within 30 days of receipt for replacement or refund.

    Sorry, Kenu isn't responsible for the shipping fees associated with your return.


    Send your merchandise to the address below and reference your order number and email that’s linked to your initial order. Once our warehouse receives the return we'll process a full refund. We recommend selecting a traceable shipping carrier

    Kenu, Inc.
    560 Alabama Street
    San Francisco, CA 94110
    United States


    Please contact us at or call us toll-free at 855.855.5368 (KENU) for exchange questions.